FORUM PROFILE

Text/Email Debit Card Alerts

Home Forums What else is on your mind? Text/Email Debit Card Alerts

Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #5822
    tlogue
    Participant

    I haven’t had any luck finding anything specific to this service. Are you aware of any guidelines or regulations we must follow? Thank you.

    #5825
    rcooper
    Keymaster

    I’m not aware of any guidance on this particular area. The most recent information I know of regarding internet/mobile banking in general is the FFIEC guidance update linked here: https://ithandbook.ffiec.gov/media/153051/04-27-12_fdic_combined_fil-6-28-11-auth.pdf. Also there is an FDIC notice from 2011 that address mobile banking in general linked here: https://www.fdic.gov/regulations/examinations/supervisory/insights/siwin11/mobile.html.

    I don’t think either one of these specifically address what you are looking for but may provide some good information to consider. I believe it is customary to inform the customer that text fees may apply (even though not assess by the bank, it is a good idea to disclose this so they aren’t surprised when they see text fees on their phone bill).

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.