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mobile banking

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  • #3778
    cstone
    Participant

    I’m looking for resources to help me understand what is required when we add access by mobile phone to our on-line banking platform. Has anyone else had experience with this or know what examiners expect to see? Our customers receive the ESIGN consent and Reg E disclosures when they sign up for on-line banking – but if they then register their mobile device for access, will they have to get these same disclosures again?

    #3801
    rcooper
    Keymaster

    If you’re providing disclosures through the mobile app then e-sign would come into play. And your Reg E disclosure may need to be revised and re-disclosed. The article below offers some insight on these topics. https://www.aba.com/Products/bankcompliance/Documents/SeptOct12CoverStory.pdf

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